THE ROSEMARY
Unique Vacation Rentals
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Policies

 
 

PolicieS & HOUSE RULES

  • NO SMOKING OF ANY KIND. VIOLATORS ARE SUBJECT TO PAY A $250 PENALTY FEE

  • DOGS (ONLY) ARE ALLOWED AT AN ADDITIONAL ONE TIME FEE OF $50 PER DOG; 2 DOGS MAX. NO CATS, BIRDS, RODENTS, ETC.

  • YOU MUST BOOK FOR THE EXACT NUMBER OF GUESTS THAT WILL BE STAYING AT ANY PROPERTY. **PLEASE NOT THAT EACH ROOM HAS ITS OWN UNIQUE MAX CAPACITY. WE ALSO DO NOT ALLOW VISITORS.

  • NO EVENTS OR PARTIES OF ANY KIND

  • NO PHOTO OR FILM SHOOTS WITHOUT PRIOR APPROVAL

  • DO NOT MOVE OR DESTROY AND FURNITURE OR DECORATIONS

  • EARLY CHECK INS ARE SUBJECT TO AVAILABILITY. ANYTIME BEFORE 3PM IS CONSIDERED EARLY AND THERE IS AN EARLY CHECK IN FEE OF $30.

  • CHECK OUT IS AT 11AM SHARP. LATE CHECK OUTS ARE SUBJECT TO AVAILABILITY AND CAN BE REQUESTED AT LEAST 2 HOURS PRIOR TO CHECK OUT TIME. THERE IS A $50 LATE CHECK OUT FEE.

  • SPECIAL REQUESTS: WE WILL MAKE EVERY EFFORT TO HONOR SPECIAL REQUESTS SUCH AS ROLLAWAY BEDS, EXTRA BLANKETS, ETC UPON YOUR ARRIVAL. HOWEVER, THE AVAILABILITY OF THESE ITEMS CANNOT BE GUARANTEED IN ADVANCE.

  • ADA/HANDICAPPED ROOMS: THREE ADA COMPLIANT GUEST ROOMS ARE AVAILABLE AND SHOULD BE RESERVED IN ADVANCE; PLEASE CONTACT THE HOTEL DIRECTLY AT (714) 655 - 4222

  • DEPOSITS AND GUARANTEES: ALL RESERVATIONS MUST BE PAID IN FULL PRIOR TO ARRIVING FOR CHECK IN. NO SECURITY DEPOSIT IS REQUIRED.

  • RATES: ALL RATES ARE QUOTED IN UNITED STATES CURRENCY, PLUS TAX. RATES MAY INCREASES WITHOUT NOTICE. RATES AS ADVERTISED ON THE ROSEMARY WEBSITE, AIRBNB OR ANY OTHER PLATFORM OR PROMOTIONAL MATERIAL ARE SUBJECT TO CHANGE AT ANY TIME AND MAY INCREASE OR DECREASE AT THE HOTEL’S DISCRETION.

 
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Cancellations & Refunds

Full refund if cancellation is within 48 hours of booking.

  • Cleaning fees are always refunded if the reservation is canceled before check-in.

  • The Airbnb service fee is refundable up to 3 times per year if the guest cancels within 48 hours of booking and at least 14 days before check-in. It isn’t refundable if the guest cancels a reservation that overlaps with any part of an existing reservation.

  • Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.

  • If there is a complaint from either party, notice must be given to Airbnb within 24 hours of check-in.

  • Airbnb will mediate when necessary, and has the final say in all disputes.

  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.

  • Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Airbnb for any other reason permitted under the Terms of Service. Please review these exceptions.

 
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